24Safe Ecosystem All Your Assistance Tools,
Seamlessly Connected.
A modular platform that brings together operations, stakeholders, services, and integrations in one ecosystem.
Core 
Stakeholders 
Services & Pricing 
Documents & Templates 
Scheduling 
Integrations Core Modules
Connect every party in the assistance chain.
Cases
The central record connecting policies, services, documents and stakeholders.
Case Services
Individual services delivered within a case, linked to coverage, pricing and spend.
Workflows
Individual services delivered within a case, linked to coverage, pricing and spend.
Policies
Define coverages, limits and rules that govern every case.
Coverages/Levels
Structure coverages across multiple levels with defined limits and conditions.
Spend Tracking
Stay in control of usage with real-time spend visibility and controls.
Stakeholders Modules
Connect every party in the assistance chain.
Clients
Access assistance services anytime, anywhere.
Associates
Adapt and grow with your business needs effortlessly.
Policyholders
Adapt and grow with your business needs effortlessly.
Contractors
Individual professionals delivering services on behalf of associates.
Services & Pricing Modules
Connect every party in the assistance chain.
Service Catalog
Define standardized services available across the ecosystem.
Pricelists
Set pricing per associate or client with traceable history.
Service Groups & Mapping
Organize services into groups and map them to coverages and policies.
Invoicing & Billing
Generate invoices based on delivered case services and pricing.
Specialties
Group services under defined specialties for consistent structuring and reporting.
Line Items
Individual billable entries generated from delivered case services.
Documents & Templates Modules
Connect every party in the assistance chain.
Documents
Store, manage and link all documents in one place.
Document Templates
Standardized documents reused across cases, clients and providers.
Secure Sharing
Share documents securely with the right stakeholders.
Scheduling Modules
Connect every party in the assistance chain.
Caledar
A shared calendar aligning cases, services and availability.
Appointments
Schedule and manage service appointments.
Availability
Define availability by contractor, location and service.
Templates
Reuse scheduling templates to reduce manual work.
Real-Time Updates
Instant updates keep all stakeholders in sync.
Integrations Modules
Connect every party in the assistance chain.
API
Secure APIs to exchange data with external systems in real time.
Event & Messaging
Real-time event exchange for status updates and automation.
Insurance Integrations
Connect with insurer systems for policies, coverages, documents exchange and spend updates.
Provider Integrations
Real-time sync of services, scheduling, availability and documents.
Real-Time Updates
Instant updates keep all stakeholders in sync.